Frequently Asked Questions (FAQ)

Take a look at some frequently asked questions.

If you don't find the information you need, please give our reservations team a call (581) 880-6025.

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Where are you located?

Le Relais de la Cache is located on highway 299 in the heart of the Gaspesie, Relais de la cache is a distance of 63km (50 minutes) north of New Richmond Qc. or 75kms (55mins) south of Sainte-Anne-des-Monts Qc on hiway 299. Google Maps Location: MR5V+24 . GPS:Latitude: 48.657521 | Longitude: -66.157179


What are your Reception hours?

Monday to Thursday 8:00am to 6:00pm.
Friday to Sunday 7:00am to 7:00pm.


When do I need to check out?

Check out time is 11:00am. If you need to stay later, please make arrangements with our Reception team. If you intend to check out before 7:00am, settlement of your account the night before would be appreciated.


Are internet and fax facilities available?

Wireless internet is available to all guests – an access code can be obtained from Reception. Guests can send and receive faxes from our common area. Please feel free to ask if you have any other business requirements.


I haven't been to Relais de la Cache before, and I'm not sure what to do and see

No problem! Our staff will be happy to guide and advise you on sightseeing and activities. Not only can they provide a comprehensive collection of tourists information, but their many years of working and living in the heart of the Gaspésie have given them extensive local knowledge and insight into the area – so they will know just how to make your visit a truly memorable one.


Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions . Give us a call (581) 880-6025